Warranty

PRODUCT WARRANTIES

Warranty Policy For MX2000IS - MX13000AS

 

WARRANTY CONDITIONS

Thank you for purchasing a quality Maxwatt Power product.

Subject to the exclusions set out below.

Maxwatt Power Products PTY Ltd (the “Company”) warrants that this product will be free from defects in materials or workmanship for two years (2) years or (500) operating hours, whichever occurs first, from the date of original sale (hereinafter the “Warranty Period”) in normal domestic applications such as personal, residential household or recreational use from the date of purchase.

A Warranty Period of (2) years year or three hundred (300) operating hours, whichever occurs first, shall apply in commercial applications such as income producing, rental or other business-related use. Goods sold to a Consumer with an Australian Business Number shall be deemed as being used in a commercial application.

The Warranty Period is continuous from the date of original sale and does not restart upon the repair or replacement of the Goods or any part thereof.

The benefits conferred by this warranty are in addition to all rights and remedies which you may be entitled to under the Australian Consumer Law and any other statutory rights you may have under other applicable laws. This warranty does not exclude, restrict, or modify any such rights or remedies.

 

LIMITED WARRANTY

“This is a “walk in” warranty policy and is limited to the range of generators specified herein”. We recommend that you take the generator to the nearest service agent for assistance. Please visit www.maxwatt.com.au for more information. Upon return – transportation charges shall be borne and prepaid by the Consumer – to the Company’s or its nominated dealer’s premises within the Warranty Period, the Company shall repair or replace, at its option, any Goods which it determines to contain defective material or workmanship and shall return said Goods to the Consumer free-on-board at the Company’s or agent’s premises. The repair or replacement work will be scheduled and performed according to the Company’s normal workflow and availability of replacement parts.

The Company shall not be obligated, however, to repair or replace Goods which have been repaired by others; abused; improperly installed, operated, maintained, repaired, transported, or stored; not serviced to schedule using genuine spare parts; altered or otherwise misused or damaged in any way. This warranty does not apply where a defect or other issue with the product is caused by normal wear and tear, misuse, or abuse of this product.

 

WHAT THE APPOINTED SERVICE AGENT WILL REPAIR OR REPLACE UNDER WARRANTY:

“The appointed Service Agent will repair or replace, at its sole discretion, any part that is proven to be defective in material or workmanship under normal use during the applicable warranty time period. Warranty repairs will be made without any charge for parts and labour.  

All parts replaced will be considered as part of the original product and the warranty on such parts will expire coincident with the original product warranty.

 

EXCLUSIONS TO THIS LIMITED WARRANTY INCLUDE:

Neglect in the periodic maintenance as specified in the owner’s manual.

Improper repairs or maintenance including any repairs and or maintenance carried out by a non-accredited service agent.

Operating methods other than those indicated in the owner’s manual.

The use of non-genuine parts and or accessories other than those supplied by an accredited service agent.

Normal wear and tear including but not limited to the fading of painted or plated surfaces.

Consumable parts including but not limited to keys, spark plugs, fuel and oil filters, recoil starter ropes, wheels, lubricants, oil, grease, and fuel.

Cleaning adjustments and normal periodic maintenance work including but not limited to cleaning the battery, carburetor, engine oil, fuel tank and injectors.

Overloading resulting in the damage of the AVR, circuit breaker, stator and rotor.

Charging and proper maintenance of the battery.

Correct preparation when using the generator for the first time as set out in the owner’s manual.

Fire damage because of but not limited to overloading, incorrect installation, incorrect re-fueling and any other causes as set out in the owner’s manual.

Damage to any electronic and or electrical appliances connected to the generator.

BELOW IS A TABLE OF PARTS THAT ARE LIMITED BY THIS WARRANTY

 
BELOW TABLE OF PARTS THAT ARE LIMITED BY THIS WARRANTY:

 

PARTS

OUT OF BOX FAILURE (LESS THAN 20 RUNNING HOUR)

STATOR

X

ROTOR

X

CIRCUIT BREAKER

X

AVR

X

IGNITION COIL

X

SPARK PLUG

X

BATTERY

X

 

*NOTE:

OUT OF BOX FAILURE REFERS TO A MACHINE THAT HAS RUN FOR < 20 MINUTES.

 

 

DISCLAIMER OF IMPLIED WARRANTIES

Maxwatt Power Products disclaims any responsibility for the loss of time or use of the product, transportation, commercial loss or any other incidental or consequential loss or damage. Any implied warranties are limited to the dura􀆟on of this written limited warranty policy and procedures manual.

 

Proof of Purchase

It is recommended that you keep a copy of the original tax invoice for your records.

 

Warrantor

Name: Maxwatt Power Products Pty Ltd

Address: Unit 15/16 1440 New Cleveland Road Chandler 4155

Phone: 07 3732 5363

Email: [email protected]

Web: www.maxwatt.com.au

Warranty Policy For Pressure Washers

 

WARRANTY CONDITIONS

Thank you for purchasing a quality Maxwatt Power product.

Subject to the exclusions set out below.

Maxwatt Power Products PTY Ltd (the “Company”) warrants that that this product will be free from defects in materials or workmanship for two years (2) years from the date of original sale (hereinafter the “Warranty Period”) in normal domestic applications such as personal, residential household or recreational use from the date of purchase.

A Warranty Period of (1) years year shall apply in commercial applications such as income producing, rental or other business-related use. Goods sold to a Consumer with an Australian Business Number shall be deemed as being used in a commercial application.

The Warranty Period is continuous from the date of original sale and does not restart upon the repair or replacement of the Goods or any part thereof.

The benefits conferred by this warranty are in addition to all rights and remedies which you may be entitled to under the Australian Consumer Law and any other statutory rights you may have under other applicable laws. This warranty does not exclude, restrict, or modify any such rights or remedies.

 

LIMITED WARRANTY

“This is a “walk in” warranty policy and is limited to the range of generators specified herein”. We recommend that you take the generator to the nearest service agent for assistance. Please visit www.maxwatt.com.au for more information. Upon return – transportation charges shall be borne and prepaid by the Consumer – to the Company’s or its nominated dealer’s premises within the Warranty Period, the Company shall repair or replace, at its option, any Goods which it determines to contain defective material or workmanship and shall return said Goods to the Consumer free-on-board at the Company’s or agent’s premises. The repair or replacement work will be scheduled and performed according to the Company’s normal workflow and availability of replacement parts.

The Company shall not be obligated, however, to repair or replace Goods which have been repaired by others; abused; improperly installed, operated, maintained, repaired, transported, or stored; not serviced to schedule using genuine spare parts; altered or otherwise misused or damaged in any way. This warranty does not apply where a defect or other issue with the product is caused by normal wear and tear, misuse, or abuse of this product.

 

WHAT THE APPOINTED SERVICE AGENT WILL REPAIR OR REPLACE UNDER WARRANTY:

“The appointed Service Agent will repair or replace, at its sole discretion, any part that is proven to be defective in material or workmanship under normal use during the applicable warranty time period. Warranty repairs will be made without any charge for parts and labour.  

All parts replaced will be considered as part of the original product and the warranty on such parts will expire coincident with the original product warranty.

 

EXCLUSIONS TO THIS LIMITED WARRANTY INCLUDE:

Neglect in the periodic maintenance as specified in the owner’s manual.

Improper repairs or maintenance including any repairs and or maintenance carried out by a non-accredited service agent.

Operating methods other than those indicated in the owner’s manual.

The use of non-genuine parts and or accessories other than those supplied by an accredited service agent.

Normal wear and tear including but not limited to the fading of painted or plated surfaces.

Consumable parts including but not limited to spark plugs, fuel and oil filters, recoil starter ropes, wheels, lubricants, oil, grease, and fuel.

Cleaning adjustments and normal periodic maintenance work including but not limited to cleaning the carburetor, engine oil, fuel tank and injectors.

Correct preparation when using the pressure washer for the first time as set out in the owner’s manual.

Damage because of but not limited to incorrect use, incorrect re-fueling and any other causes as set out in the owner’s manual.

 

DISCLAIMER OF IMPLIED WARRANTIES

Maxwatt Power Products disclaims any responsibility for the loss of time or use of the product, transportation, commercial loss or any other incidental or consequential loss or damage. Any implied warranties are limited to the dura􀆟on of this written limited warranty policy and procedures manual.

 

Proof of Purchase

It is recommended that you keep a copy of the original tax invoice for your records.

 

Warrantor

Name: Maxwatt Power Products Pty Ltd

Address: Unit 15/16 1440 New Cleveland Road Chandler 4155

Phone: 07 3732 5363

Email: [email protected]

Web: www.maxwatt.com.au

 

Warranty Policy For Power Stations

 

WARRANTY CONDITIONS:

Thank you for purchasing a quality Maxwatt product. This product contains a limited warranty for a period of 2 year from date of purchase, in domestic applications against faulty workmanship or materials, subject to strict adherence to the correct installation, use, maintenance and application required as detailed in the operating manual. This warranty excludes the wear & tear, charging, and discharging cycles of the lithium-ion battery. Any alteration, modification, abuse, non-adherence to prescribed operating instructions invalidates the warranty.

 

Terms and conditions apply. Refer to the operator’s manual.

For all warranty-related claims or queries please contact Maxwatt.

 

Battery Warranty Disclaimer:

The lithium-ion battery supplied with this portable power station has a limited warranty of 2 years or 1000 charge cycles, whichever occurs first, subject to you validating your warranty via our website. The battery is designed to perform as specified. The lifespan of this battery is pre-determined by the amount of charge and discharge cycles it will undergo over a period. These cycles are considered normal “wear and tear” and are not covered by the manufacturer warranty policy.

Regular charging/ discharging of the battery will have a direct impact on the performance and or running time of this battery. Please refer to the operator’s manual for more information. To register and validate your warranty please go to www.gentechindustries.co.za. Failing to register your warranty online will nullify the warranty.

 

REPAIR & TECHNICAL INFORMATION CALL
Maxwatt Power Product: T. 07 3732 5363

This newly designed solar generator uses high-quality lithium-ion batteries as the main body for energy storage. Compact size, lightweight, large capacity, easy to carry, with built-in USB ports, DC and AC outputs, this unit can provide power solutions to you quickly and easily wherever you are in outages or outdoors.

 

Please read this user manual carefully before using this unit. If you have any questions, please feel free to contact us.

 

►        Use the charger provided to charge the unit and keep it works properly.

►        Please read this manual before using this unit, check whether the product is in good condition and whether the accessories are complete.

►        Product upgrades, appearance and screen printing will be adjusted locally without notice, please refer to the actual product.

Warranty Policy For Solar Panels

 

Manufacturer Warranty:

 

Warranty Terms:

 Thank you for purchasing a quality Maxwatt Power product. This product is covered by a limited warranty for a period of 2 years from the date of purchase, from Maxwatt Power Products Ply Ltd for the original purchaser. The warranty covers the product from defects in workmanship or materials, subject to strict adherence to the correct installation, use, maintenance, and application required as detailed in the operating manual. This warranty excludes wear & tear.

Any alteration, modification, abuse, non-adherence to prescribed operating instructions invalidates the warranty.

Terms and conditions apply. Refer to the operator’s manual.

For all warranty-related claims or queries please contact Maxwatt:

To register and validate your warranty please go to www.maxwatt.co.au Failing to register your warranty online will nullify the warranty.

 

REPAIR & TECHNICAL INFORMATION CALL MAXWATT:

Name: Maxwatt Power Products Pty Ltd

Address: Unit 15/16 1440 New Cleveland Road Chandler 4155

Phone: 07 3732 5363

Email: [email protected]

Web: www.maxwatt.com.au